The Thought Leadership Curmudgeon

Mar 22 2011   3:15PM GMT


Why I’m a Thought Leadership Curmudgeon



Posted by: Jim Pennypacker
Thought Leadership, Thought Leadership Marketing

As I’ve gotten older, the things I see in the marketplace bother me more and more. Since there needs to be some benefit to getting older, I’d like to think that I’ve earned the right to curmudgeonhood. That said, here are a few things that I wish you’d just do differently.

  • You call yourself (or your firm) a thought leader. That’s just chutzpah — arrogant, self-serving, and self-defeating. First, you don’t get to make the call, your audience does. When your audience sees you refer to yourself as a thought leader they react negatively — just like they do when you say you have the best software or the best services. Why should anyone believe you? Don’t self-promote.
  • You don’t think. Well, maybe not you personally, but you publish content with no evidence that original thinking ever went into the creation of that content. Stop with the “me-to” marketing. Thought leadership is a competitive positioning strategy. That means you need to think up something better than your competitors. And that means that you, as the marketer, have to get some folks in your organization to make the effort to actually think.
  • You don’t focus. You (well, again, maybe not you, but certainly your boss) want to be seen as the big thought leader – the IT thought leader, or the cloud computing thought leader. Well, if you have gazillions of dollars to spend, that might work (and if you do, please give me a call). But most firms need to focus narrowly on some aspect of their business so they can legitimately position themselves as thought leaders to win that business. That takes focus, a really clear understanding of your audience information needs, and a well-thought-out thought leadership strategy.
  • You say we should stop using the phrase thought leadership. You claim it’s become overused, meaningless, a cliché, whatever. Well, all the alternatives I’ve seen are far worse. And it’s a perfectly good phrase that’s simply misused. So let’s define it clearly so folks agree, generally, what it means and use it right. Next thing you know you’ll want to stop using the word marketing (the same criticisms apply, you know).
  • You call your white papers thought leadership. There’s far more to thought leadership than a white paper, or even a series of white papers. If you think that publishing a few items will make you a thought leader, you will fail. You’ll have to follow this blog over the next year or two or three to see what I mean.

If you agree with me, I’d love to hear from you. Or if you’re one of the folks I’ve described above, I’d love to hear how you’re going to change. OK, if you disagree with me, you can respond as well, but you better have a good argument.

More to come…

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EmNichs  |   Apr 14 2011   11:24AM GMT

Hi Jim, I agree with your POV. I think everyone wants to be a "thought-leader" but it's not as easy as just saying you're one. So my question to you: what do you think makes someone a "thought-leader" and what values should they live/work by? What are some B2B tech companies you would classify as thought leaders? Em


 

Jpennypacker  |   Apr 14 2011   2:19PM GMT

Em In answer to your first question RainToday did some nice research on [A href="http://bit.ly/i7Vp68"]How to Become a Thought Leader[/A] and found that thought leaders exhibit seven characteristics: • They love what they do • They feel driven to teach • They reach out and communicate • They balance confidence with a genuine interest in learning • They risk today’s time for tomorrow’s potential benefits • They keep working, connecting, and communicating. As far as your question on what tech companies are thought leaders, that’s trickier. First, remember what I said in my blog, it’s the market that decides whether or not a firm or an individual is a thought leader, so I’m not really one to make that judgment. That said, there are any number of firms and individual’s that would make most peoples’ list. Off-hand, a few individuals and firms I’d name would be: John Kelly (IBM), Prith Banerjee (HP), Donald Ferguson (CA), Eric Schmidt (Google). Of course, these are just some of the most visible thought leaders—there are thousands of thought leaders in all kinds of technology markets. Jim


 

JonathanKantor  |   May 10 2011   2:51PM GMT

Jim, As a practicing Jew, I need to correct you on your use of the term "Chutzpah". It does not mean, "arrogant, self-serving, and self-defeating". It instead means "brazen gall". The best analogy to the effective use of the term "Chutzpah" is the son who kills his parents and then at his trial pleads innocent by reason of being an orphan. Just wanted you know for future reference. Jonathan


 

Jpennypacker  |   Jun 8 2011   11:35AM GMT

Thanks Jonathan, I actually didn't mean to be defining "Chutzpah" but my wife is constantly telling me that I often leave out connecting words. That said, I didn't know the "brazen gall" definition, but think it applies--maybe a bit strong, but it drives me crazy when website pages are titled "Thought Leadership." What brazen gall of them.


 

Thought Leadership Curmudgeon | Thought Leadership Marketing  |   Jul 25 2011   8:42AM GMT

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